Privacy policy
Last updated: September 21, 2026
Jzoor Studios operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Jzoor Studios is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Order and delivery information including the items you purchase, your delivery address, and delivery preferences. We do not collect or store payment card information. All orders are paid via Cash on Delivery, collected by our courier at the time of delivery — we never process or hold your card or banking details.
- Transaction information including the items you view, add to your cart, or purchase, and your past order history.
- Communications with us including the information you include when contacting us, for example a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including how you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you place an order, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services, including from your device when you visit our website, and through cookies and similar technologies;
- From our service providers, including Shopify and our delivery courier, who process personal information on our behalf to fulfill your order.
How We Use Your Personal Information
- Provide and Fulfill Orders. We use your personal information to process your order, arrange delivery through our courier, communicate with you about your order status, and handle any returns or exchanges.
- Communicating with You. We use your personal information to respond to customer support inquiries and maintain our relationship with you.
- Improving the Services. We may use information about how you use our website to improve your experience.
- Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, where required.
We do not currently use your personal information for targeted advertising or personalized ad retargeting.
How We Disclose Personal Information
We disclose personal information only where necessary to run our business:
- With Shopify, who hosts our store and processes data on our behalf to provide the Services.
- With our delivery courier, to fulfill and deliver your order.
- When required by law, including to comply with legal obligations or valid legal requests.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.
Third Party Websites and Links
The Services may provide links to websites or platforms operated by third parties. If you follow links to sites not affiliated with us, you should review their own privacy and security policies. We are not responsible for the privacy or security practices of third-party sites.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, contact us using the details below to request its deletion.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend not sending sensitive information to us through unsecured channels. We retain personal information only as long as necessary to fulfill your order, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on where you live, you may have rights in relation to your personal information, including the right to request access to, correction of, or deletion of the personal information we hold about you. You can exercise these rights by contacting us using the details below.
Managing Communication Preferences: If we send you promotional messages, you may opt out at any time by contacting us directly or using any unsubscribe option provided.
Complaints
If you have concerns about how we handle your personal information, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date above.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, please call +961 81 874 879, email us at jzoorstudios@gmail.com .